Next Software Solutions follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics.
The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is:
- Analyzing trends,
- Administering the site,
- Tracking users’ movement on the website,
- Gathering demographic information.
Who in our company has access to stored data
Members of our team have access to the information users provide us. For example, Administrators and Managers can access:
- Order information like what was purchased, when it was purchased, and;
- Customer information like name, email address, and billing information.
Administrators, Managers, and Support Representatives can access:
- Contact information (name and email address) from submitted contact forms.
Our team members have access to this information to provide user support.
A User’s name and email address are recorded when contacting our pre-sales department. We do not use the information submitted for marketing purposes unless consent is explicitly given.
Sharing of personal information
We do not sell, trade, or rent a User’s personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalfs, such as sending out newsletters or surveys. We may share information with these third parties for those limited purposes provided that users have given us permission.
Cookies and Web Beacons
Like any other website, Next Software Solutions uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Third-Party Privacy Policies
Users may find some links to other websites, which may be our partners or other third-party websites. These sites are linked to providing you reference, to make it more clear about what we’re talking.
We do not control the content or links that appear on these third-party sites and we’re are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing.
These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
How we use the collected information?
Next Software Solutions may collect and use user personal information for the following purposes:
- To improve customer service
The information provided helps us respond to customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our site.
- To improve our website
We may use feedback provided to improve our products and services.
- To process payments
We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If the user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information, username, password, transaction information and data stored on our site.
Sensitive and private data exchange between the site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
What rights users have over their data
If a user has left comments on this site then the user can request to receive an exported file of the personal data that this site holds, including any data provided by the user. users can request that this data be erased. This does not include any data we are obliged to keep for administrative, legal, or security purposes. The same rights are available for any data associated with commercial transactions made with our company.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Next Software Solutions does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
This document was last updated on April 19, 2019