Reset Learner Progress (beta) will reset the progress of all partially completed attempts. Completed attempts will stay completed. You need to do this if your content doesn’t launch for some users after updating the content.
To reset the learner progress, please follow the steps given below:
Step 1:
Go to xAPI Content edit page.
Step 2:
Scroll down to the xAPI Content Details section.
Step 3:
Click the tools () icon to get the options.
Step 4:
Click the “Reset Learner Progress” button to reset the progress.
We never experienced any such issue with any authoring tool other than Rise 360 and Storyline 360. So, if you’re using these tools and content is showing blank after uploading new zip package, then you can try it.
If you’re facing any such issues while using this feature feel free to contact us.
Hi. We use WordPress LearnDash and Grassblade, is it possible to reset a learner who has completed their course? And/or is it possible for a learner to complete a course twice? Thanks Keith
Hi Keith,
Thanks for reaching.
At this moment, it doesn’t reset the completion status of users who have completed xAPI content progress. However, we are working on this feature, and it may be available soon.
Saurabh